Shipping Options & Descriptions - Geode Gallery LLC

NOTE:  All orders are typically shipped no later than next business day of receipt of order and approved payment.  If you need something sent urgently or wish to tell us (or the package recipient) something that is not included on the order form, please make sure to leave us a note in the " Special Order Instructions" section of the order form during Checkout.  If you have any questions, please call us at (309) 335-6740 Monday-Friday between 9AM and 5PM Central Time or send us an e-mail at sand@maplecity.com .  We will reply as soon as we can.  All packages through the USPS (post office) and Fedex are shipped from zip code 52809 or 52806 (Davenport, Iowa).

Domestic (USA Customers)                    International (non-USA Customers)

Domestic (USA Shipping) Options

Standard (1-5 Day):  Includes USPS Priority Mail, USPS First-Class Package service, or Fedex Ground/Home Delivery.  Unless a larger single item (generally over 10 pounds), most orders are shipped Priority Mail.  Orders at/under 13 ounces packed weight are shipped USPS First Class.  We reserve the right to choose which shipping method based on weight, destination, and order size.  If you have a shipping method preference, please let us know in the "Special Instructions" section when you check out and we will accommodate your request to the best of our ability.

USPS Priority Mail:  Our most popular shipping method with 2-3 day delivery to most destinations.  Includes flat rate and regional rate boxes.  Full package tracking and delivery confirmation are automatically included at no extra cost.  Please note that from mid-November to the end of the year and also during major snow/ice storms, service delays are common and it can take up to a week or more for some Priority mail packages to be delivered even outside of holiday periods.  If you need your order by a specific date, please indicate this in the "Special Instructions" section of your Checkout.  First class mail is essentially Priority Mail but for packages at/under 13 ounces with perhaps an additional day or two of delivery time needed for some destinations.

FEDEX Commercial (Ground):  BUSINESS ADDRESSES ONLY.  Delivery time 1-5 business days (Monday-Friday) in the continental USA, 6-10 business days to Alaska and Hawaii.  Tracking and Insurance up to $100 included.  Consistent delivery time.  Overnight service at Ground rates available to customers throughout all of Illinois, much of Wisconsin, central and eastern Iowa, northern and central Indiana, far southeast Minnesota, far northeast Missouri, extreme western Ohio, and the UP/southwest lower Michigan if next day is a business day after shipping date.  We do not require a signature for delivery - if you would like to request signature at delivery or additional insurance above $100/package, please call in your order as a surcharge will be added to your order total.

FEDEX Ground Residential (Home Delivery):  RESIDENTIAL AND HOME BUSINESS ADDRESSES ONLY.  Delivery time 1-5 business days (Tuesday-Saturday) in the continental USA, 6-10+ business days to Alaska and Hawaii.  Tracking and Insurance up to $100 included.  Consistent delivery time.  Overnight service at Ground rates available to customers throughout all of Illinois, much of Wisconsin, central and eastern Iowa, northern and central Indiana, far southeast Minnesota, far northeast and eastern Missouri, and the UP/southwest lower Michigan if next day is a business day after shipping date.  We do not require a signature for delivery - if you would like to request signature at delivery, please call in your order as a surcharge will be added to your order total.

FEDEX 2-Day:  Serving both business and residential customers.  Delivery guaranteed by 5PM local time within two business days after ship date (Monday-Friday) to virtually all zip codes in the United States.  Orders shipped on a Friday will usually not arrive until Tuesday the following week.

FEDEX Standard Overnight:  Serving both business and residential customers.  Delivery guaranteed by 5PM local time next business day (Monday-Friday), some zip codes may take 2 days.  No delivery on Saturdays or Sundays.  If you need delivery on the weekend, please choose USPS Priority Mail Express.

USPS Priority Mail Express:  Overnight service to many zip codes within the United States.  Please note that some zip codes/regions may only offer two day delivery even with overnight service.  Please call with any questions or to see if you are in a true overnight zone.  Seven day delivery (Sundays) is available for an additional fee.  If you need your order to arrive the next day, we recommend selecting the Fedex Standard Overnight option as USPS Express is not always the most reliable even though it is guaranteed.

 

International (Non-USA) Shipping Addresses:

International Standard:  Includes USPS First Class Mail and Priority Mail services.  Delivery typically occurs between 4-12 business days after dispatch depending on destination.  Remote countries may take up to 20 days for delivery.  Full package tracking is available to most destinations.  Indemnity insurance included up to US $200 - if you would like more insurance, please contact us by e-mail and a surcharge will be added to your order.

USPS First-Class International:  ONLY if your total order weight is exactly 4 pounds (1.82 kilos) or less (our Shopping Cart will know if your order qualifies).  Package tracking available for most destinations, delivery typically takes 4-10 business days with a higher number of days from late November through December.  We offer this option in the event your order contains very light items but potentially a higher value.

Fedex Priority/Economy International:  If you would prefer a more expedited service with full tracking, please use Fedex Priority or Economy International.  Delivery time is typically no more than 3-4 days for Priority and 6-7 days for Economy (depending on destination).  This service does cost more than postal service rates but is more reliable, has full tracking, and customs clearance typically occurs much more quickly.  Strongly recommended for higher value mineral specimens due to typically lower weight and better handling.

*Please note that any customs/duty fees are the responsibility of the customer/importer - please check with your local agents for any applicable fees before ordering.